Privacy Policy

Welcome to the SumHealth website (the "Site"). SumHealth, Inc. ("SumHealth," "we," "us," or "our") is a healthcare data software-as-a-service company offering a range of solutions. This privacy policy outlines how we handle the personal information you may provide to us during your interaction with our services.

Please review this Privacy Policy carefully before using our services. By accessing the Site or using our services, you agree to the practices described in this Privacy Policy.

What Information We Collect

Personal Information You Provide: We collect personally identifiable information from you, including your name, email address, phone number, and mailing/billing addresses when you create an account, participate in the Community, communicate with our support teams, or fill out forms on our Site.

Non-Personally Identifying Information: When you interact with our services, we collect non-personally identifying information such as device information (manufacturer, model, operating system, IP address), usage information, user experience information, and location information.

Social Media Information: If you interact with us on social media platforms, we may receive personal information based on your settings, such as contact details.

How We Use the Information We Collect

Your personal information is used for the following purposes:

• Service Delivery — To provide, operate, and maintain our services.
• Communication — To respond to inquiries, send service-related notices, and provide customer support.
• Service Improvement — To understand how our services are used and to improve them.
• Compliance and Protection — To comply with legal obligations and protect the rights of SumHealth and our users.
• Marketing and Advertising — To send promotional communications, subject to your choices described below.

We process data on behalf of our customers to provide the Solution.

Personal Information Sharing

We do not sell, rent, license, or lease your personal information to third parties. In certain circumstances, we may share personal information with:

• Service Providers — Third parties that assist us in operating our website and services.
• Professional Advisors — Lawyers, auditors, and other advisors as necessary.
• Business Partners — Partners assisting with business operations or a transaction, such as a merger or acquisition.

Personal Information Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, as required by law, or while we have a legitimate business need to do so.

Your Choices

You can take the following steps to control how your information is used:

• Account Information — You may update your account information at any time by logging into your account.
• Marketing Communications — You may opt out of marketing emails by clicking "unsubscribe" in any marketing message or by contacting us directly.
• Online Tracking — You may limit certain forms of online tracking through your browser settings or the opt-out mechanisms described below.

Your Rights

You have rights with respect to your personal information, including the right to access, delete, correct, and port your data. To exercise these rights, please contact us at contact@sumhealth.org.

Users in California and the European Union may have additional rights under applicable law, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). Please contact us for more information about how to exercise your rights under those frameworks.

Children

Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from them. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Links to Other Websites

The Service may contain links to other websites not operated or controlled by SumHealth. Information shared on third-party sites is governed by their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

Security

We implement technical, organizational, and physical safeguards designed to protect the personal information we collect. Our security practices align with industry standards. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to the Privacy Policy

We may change this Privacy Policy at any time. When we do, we will revise the "Effective date" at the top of this page. By continuing to use our Service after an update, you agree to the revised Privacy Policy. We encourage you to review this page periodically.

Contact Us

For questions about our Privacy Policy or information practices, please contact us at:

contact@sumhealth.org